I’m unable to login
- Double-check your password, click the eye icon on the password field.
- Check the date and time of your device. Any system cannot authorize the login info if the date does not match the server.
- Make sure you’re not locked out. Our system allows up to 4 failed login attempts, after that, you’ll be locked out for 15 min.
- You have violated our community guidelines. Ignoring our guidelines will restrict you from logging in.
If any of those do not work, please contact us.
I don’t receive tips anymore
There are limitations on receiving tips. Please visit the EARN page for more details.
The game got frozen
You have to refresh the gaming page so it will go back to its normal state.
The game window is empty or totally black
Just wait for a few seconds, it is the internet or data connection.
Do you have other issues?
Please use this form so we can update this page:
